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NHE Support Center

  •  Ordering Requests  Ordering Requests

    Ordering Requests

    • Dell: Computer, Monitor, Accessories
    • Verizon: Phone, Hotspot, Tablet, Accessories
    • Ring Central: Phone, Accessories
    • Zoom: Meeting or Webinar License
    • Desktop Printer
     

    Click here to create an order.

  •  Technical Support Requests  Technical Support Requests

    Technical Support Requests

    • Computer Hardware / Software
    • Microsoft Office / Email
    • Ring Central / Verizon
    • Yardi / RentCafe
    • General Troubleshooting
     

    Click here to submit a technical support ticket.

    If you're unsure, start here!

  •  Marketing Support Requests  Marketing Support Requests

    Marketing Support Requests

    • Business Cards / Marketing Materials
    • Website & RentCafe Pricing, Promotions, & Specials
    • I Love Leasing
    • Social Media / Google My Business
    • ILS Items / Tracking
     

    Click here to submit a marketing support ticket.

  •  HR Support Requests  HR Support Requests

    HR Support Requests

    • Payroll / Swipeclock
    • Benefits
    • BambooHR
    • Grace Hill
     

    Click here to submit an HR support ticket via email.

Knowledge base

  • FAQ

    Frequently Asked Questions

    • I don't know my password for my email or Yardi, etc.
    • How can I access the NHE Corporate file shares or Affordable intranet?
    • Where can I obtain the password to view NHE's help videos?
  • Knowledge Base

    Microsoft 365

    • Introduction to SharePoint
    • Microsoft Teams Guide
    • Outlook Tips

    HR Policies & Procedures

    • Payroll and Timekeeping At-A-Glace: Non-Exempt
    • Payroll and Timekeeping At-A-Glance: Exempt
    • LandrumHR Employee Portal Guide

    Smartphone Setup

    • Setting Up Yardi Mobile Maintenance

    General Computer Hardware / Software

    • PaperCut Troubleshooting
    • How to Find Your Service Tag
    • External/Additional Display Setup Guide

    Ring Central

    • Updating Voicemail Greetings

    Yardi Platforms

    • Inviting Residents to RentCafe Resident Portal
    • Conventional Unit Transfer Process

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Property Management | Development | Service Coordination
Improving homes and lives every day.
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